07377 57 57 07
Frequently Asked Questions
What will it cost?
You and your home or office are unique. We offer competitive rates and our quotes are based on the services we agree with you and will be tailored especially to your requirements and schedule.
Which Payment Methods Do You Accept?
We can accept payment via direct bank transfer as well as cash payments. Whichever payment method you choose, you will receive your invoice stating the amount paid and for which service(s) the payment applies to.
What about my pets?
We love animals and we will ensure we use animal friendly products around your pets. If you have special requirements let us know, we are more than happy to adapt our services to suit your pets.
Why choose Optimise Cleaning?
Choose us for a completely trustworthy cleaning service that will care for your home or office as it was our own.
-
Professional, high quality domestic and commercial cleaning.
-
Bespoke cleaning plan to suit your individual requirements.
-
Timeslots given.
-
Prompt attention to queries.
-
Courteous, friendly, and knowledgeable.
-
Dependability and reliability. You can always count on us to turn up when we say we will.
-
Consistency in quality.
-
Insured, uniformed team with clear DBS checks.
-
No contract needed.
How does it all work?
We aim to make the process as smooth as possible. We are often praised on how straight forward we make hiring a cleaner.
-
Get in touch - send us a message or give us a call.
-
We will talk to you about what you are looking for in a cleaner and make sure we are able to offer you the best service.
-
You will get a home visit - This gives you another opportunity to talk through your needs and show us your home and ask any questions you may have.
-
Get booked in - We always try and get clients in on their preferred day and if we can't we will always offer alternatives.
Which locations do you cover?
Market Weighton
Pocklington
Beverley
Shiptonthorpe
Sancton
Holme-on-Spalding-Moor
Cherry Burton
Bishop Burton
Brough
North Cave
South Cave
Melbourne
Wilberfoss
Bubwith
North Ferriby
Swanland
If an area is not on the list get in touch as we may still be able to help!
This is a very rare occurance, however we are insured to cover damages that may occure.
Do I need to be home?
If you are not home you can leave a key in a lock box or safe place. We can also hold clients keys and will be more than happy to talk you through our security measures when we do this.
If you are home we will always make sure we work around what you need and will cause as little disruption to your day as possible.